Shipping Policy

Thank you for shopping with Luxzon! Our shipping policy is designed to provide you with clear information on order processing, shipping times, and delivery details. Below you will find all the essential details regarding our shipping process.

1. Order Processing Time

  • Order Cutoff Time: Orders placed before 12:00 PM (GMT+05:30) will be processed the same day. Orders placed after 12:00 PM will be processed the next business day.
  • Handling Time: All orders are typically processed within 0 to 1 business day.
  • Fulfillment Days: Orders are fulfilled from Monday to Saturday, excluding public holidays.

2. Shipping & Delivery Time

  • Shipping Days: We ship all orders from Monday to Saturday.
  • Courier Partner: We use Delhivery to handle all of our shipments. Delhivery is a reliable courier service provider known for efficient delivery across India.
  • Transit Time: After your order is dispatched, delivery typically takes between 0 to 4 business days.
  • Shipping Locations: We currently deliver to all destinations within India.

3. Shipping Charges

  • Free Shipping: Luxzon offers free standard shipping on all orders across India. There are no additional charges for shipping.

4. Delivery Issues

If you experience any delivery issues or if your package is delayed beyond the expected time, please contact our Customer Support team immediately:

  • Email: support@luxzon.in
  • Phone: +91 7827848040
  • Operating Hours: Monday to Saturday, 11:00 AM to 7:00 PM (IST)

5. Contact Details

6. Important Notes

  • Business Days: Monday to Saturday (excluding public holidays).
  • Order Delays: Delivery times may vary due to unforeseen circumstances such as weather conditions, courier delays, or public holidays.
  • Order Modifications: Once an order is placed, we are unable to make any changes or cancellations. Please review your order carefully before confirming your purchase.

7. Compliance with Google Shopping and Free Listings Policies

We ensure that our shipping and delivery practices comply with Google Shopping and Free Listings policies. All shipping and product information provided is accurate and transparent, and we maintain clear communication with our customers regarding delivery times and any potential issues.

Thank you for choosing Luxzon! We are committed to delivering your order promptly and with care. If you have any questions or concerns, please don’t hesitate to contact us.