Shipping Policy
🚚 Luxzon Shipping Policy
Thank you for choosing Luxzon! We’re thrilled to have you as part of our fashion family. Our shipping policy is designed to ensure a seamless and transparent shopping experience for you. Below, you’ll find all the details about order processing, shipping, and delivery.
📦 1. Order Processing
We know you’re excited to receive your order, and we work hard to get it to you as quickly as possible!
- 🕒 Order Cutoff Time:
Orders placed before 11:00 PM (GMT+05:30) are processed the same day. Orders placed after 12:00 PM will be processed the next business day. - ⏱️ Handling Time:
All orders are typically processed within 0 to 1 business day. - 📅 Fulfillment Days:
Orders are fulfilled from Monday to Saturday, excluding public holidays.
✈️ 2. Shipping & Delivery
We’ve partnered with trusted logistics providers to ensure your order reaches you safely and on time.
- 📦 Shipping Days:
Orders are shipped from Monday to Saturday. - 🚚 Courier Partner:
We use Delhivery, a reliable courier service known for its efficient delivery network across India. - ⏳ Transit Time:
Once your order is dispatched, delivery typically takes 3 to 4 business days. - 📍 Shipping Locations:
We currently deliver to all destinations within India.
🎁 3. Shipping Charges
At Luxzon, we believe in making fashion accessible to everyone. That’s why we offer:
- 🆓 Free Standard Shipping:
Enjoy free shipping on all orders across India. No hidden charges – just pure elegance delivered to your doorstep!
📲 4. Tracking Your Order
Once your order is shipped, you’ll receive a confirmation email with a tracking number. Use this number to track your package in real-time on the Delhivery website or app.
❗ 5. Delivery Issues
We strive to deliver your order on time, but sometimes unforeseen delays may occur. If you experience any issues, such as:
- Delayed delivery
- Damaged package
- Missing items
Please contact our Customer Support Team immediately:
📧 Email: support@luxzon.in
📞 Phone: +91-7827848040
⏰ Support Hours: Monday to Saturday, 11:00 AM to 7:00 PM
We’re here to help and will resolve your issue as quickly as possible.
📝 6. Important Notes
- 📅 Business Days:
Our operations run from Monday to Saturday, excluding public holidays. - ⏳ Order Delays:
While we do our best to deliver on time, factors like weather conditions, courier delays, or public holidays may occasionally affect delivery times. - ✏️ Order Modifications:
Once an order is placed, we’re unable to make changes or cancellations. Please review your order carefully before confirming your purchase.
✅ 7. Our Commitment to You
At Luxzon, we’re committed to providing a seamless shopping experience. Our shipping and delivery practices comply with Google Shopping and Free Listings policies, ensuring transparency and accuracy in all communications.
❓ 8. Have Questions?
We’re always here to assist you! If you have any questions about your order, shipping, or delivery, feel free to reach out:
📧 Email: support@luxzon.in
📞 Phone: +91-7827848040
🌟 Why Choose Luxzon?
- 🚀 Fast & Reliable Delivery: We prioritize your satisfaction and ensure timely delivery.
- 🎉 Free Shipping: No extra costs – just pure elegance delivered to your doorstep.
- 💖 Dedicated Support: Our team is always ready to assist you with any concerns.
🙏 Thank You for Shopping with Luxzon!
We’re honored to be a part of your fashion journey and can’t wait to see you shine in our exquisite collection. Your trust and satisfaction are our top priorities, and we’re committed to delivering an exceptional experience every time you shop with us.